Support

Frequently Asked Questions

Answers to common questions about Cablify's commercial cabling services, project scoping, cable standards, scheduling and nationwide coverage.

30 questions across 6 categories For specific project questions: contact the team →
All questions About Cablify Cable standards Services Project delivery Coverage & cities Quoting & pricing
About Cablify

General questions about who we are and what we do

No. Cablify is a commercial-only cabling company. All projects are in business environments — corporate offices, warehouses, healthcare facilities, retail locations and multi-site commercial operations. Residential work is not in scope.

Cablify works across all major commercial facility types:

  • Corporate offices — single-floor to multi-floor office towers and headquarters
  • Warehouses and logistics facilities — high-ceiling, loading dock and operational environments
  • Healthcare facilities — hospitals, outpatient clinics, medical offices and care-adjacent spaces
  • Retail and franchise locations — storefronts, back-of-house and multi-location rollouts
  • Data centers and technical rooms — structured copper, fiber termination and rack organization
  • Mixed-use and multi-tenant commercial buildings

Yes. Multi-site deployment is a core strength. Organizations with offices, retail locations, healthcare facilities or warehouses across multiple cities benefit from consistent cabling standards, identical labeling conventions and uniform documentation across every location — so any IT technician can walk into any site and immediately understand the infrastructure.

Cablify covers 50+ U.S. markets, making coordinated multi-site rollouts practical without managing multiple regional contractors.

Cablify's scope is the physical cabling infrastructure — the cable, patch panels, fiber, cable management and IDF/MDF room organization. Active network equipment (switches, routers, wireless controllers) is typically installed and configured by the client's IT team or a separate network systems integrator.

Cablify does install and organize PoE switches in the context of CCTV and access control projects, where the switch is part of the low-voltage infrastructure scope. Discuss your specific requirements during the scoping conversation.

Yes. Cablify regularly works as part of a broader construction or renovation project alongside general contractors, electrical contractors, AV integrators, security integrators and other trades. Coordination around shared pathways, ceiling access, IDF room conditions and installation sequencing is handled during pre-project planning with the GC or project manager.

Cable standards

Cat6, Cat6A, fiber — which standard is right for your project

Cat6A is the recommended standard for any new commercial buildout. It supports 10-Gigabit Ethernet to the full 100-meter channel distance (Cat6 is limited to ~55m for 10G), PoE++ at 90W for enterprise wireless APs, and a 500 MHz frequency rating — double Cat6's 250 MHz. The incremental cost over Cat6 is small relative to total project cost, and eliminates the risk of recabling within the infrastructure lifecycle.

Cat6 remains appropriate for renovation projects with short infrastructure horizons (5 years or less), light-density environments, or extensions of existing Cat6 infrastructure. See the Cat6 page for the full comparison.

Cat6A (Augmented Category 6) extends Cat6 with four key improvements:

  • Full 10G Ethernet to 100m — Cat6 supports 10G only to ~55m
  • 500 MHz frequency rating — double Cat6's 250 MHz
  • PoE++ (802.3bt) support at 90W — Cat6 is limited to 30W PoE+
  • Mandatory alien crosstalk (AXT) specifications — not required for Cat6

Cat6A is backward compatible with all Cat6 and Cat5e equipment. You can install Cat6A cabling and connect existing 1G switches immediately, then upgrade to 10G switches later without replacing any cabling.

Yes, for modern enterprise tri-radio APs. Wireless access points from Cisco Catalyst (9136, 9166), Aruba (630, 650 series), Extreme Networks and similar vendors require PoE++ (802.3bt) at 60–90W to operate at full tri-radio capacity. Cat6 supports a maximum of 30W PoE+ — insufficient for these APs, which will either run in degraded mode or fail to power up entirely.

For standard dual-radio APs under 30W, Cat6 is sufficient. Confirm your AP model's power requirements before specifying cable standard.

Fiber is used in three primary scenarios:

  • Backbone runs between MDF and IDF rooms — inter-floor and inter-building connections in multi-floor offices and campuses. OM4 multimode for distances up to ~400m, OS2 single-mode for longer runs
  • Runs exceeding 100 meters — anywhere horizontal copper's 100m limit is exceeded, such as large warehouse floors, campus outdoor runs or extended building perimeters
  • High-bandwidth requirements — data center interconnects, 40G/100G links and environments where copper's bandwidth ceiling is a constraint

Copper (Cat6A) handles horizontal cabling from the IDF to the device. Fiber handles the backbone between rooms and buildings. Most commercial projects use both.

Yes. Every copper run is Fluke-certified against the appropriate channel specification (Cat6 or Cat6A) — 100% of installed runs, not spot-checked. Fiber runs are OTDR-tested for insertion loss and documented. Failed runs are repaired and re-tested before project close. All test results are delivered as part of the as-built documentation package.

Services

What's included across Cablify's service lines

Cablify's full service platform covers:

Yes — and this is almost always the better approach. Structured cabling, CCTV and access control all share pathways, IDF room space and project coordination requirements. Installing them together under one scope means one mobilization, shared pathway routing, coordinated IDF room organization and a single unified as-built documentation package at project close.

Splitting low-voltage systems across multiple contractors creates pathway conflicts, documentation gaps and additional scheduling complexity. Cablify covers all three systems under a single commercial low-voltage scope.

Cablify's CCTV installation scope covers the full physical infrastructure layer:

  • Camera pathway cabling — Cat6 or Cat6A runs to every mounting position
  • PoE switch installation and port-to-camera documentation
  • NVR and DVR room buildout — rack, PoE switches, backhaul cabling and documentation
  • Coverage zone planning coordinated with security integrators before installation
  • Coax cabling for analog camera systems where specified
  • Complete as-built documentation: camera location map, cable run schedule and NVR channel assignment

Camera mounting, configuration and VMS software setup is typically handled by the security integrator — Cablify delivers the cabling infrastructure that the cameras connect to.

Yes, on every project. The as-built package delivered at project close includes:

  • Fluke test results for every installed copper run
  • As-built floor plan markups showing all outlet and camera positions
  • Patch panel port schedules with floor location mapping
  • Labeling legend for IDF and MDF rooms
  • OTDR test results for fiber runs where applicable
  • NVR channel assignment documentation for CCTV projects

Complete documentation is non-negotiable — the infrastructure needs to be supportable by IT teams for the next 10+ years, and that requires accurate records from day one.

Project delivery

Scheduling, active buildings and how projects are managed

Yes. The majority of Cablify's commercial projects take place in occupied buildings where business operations, patient care or retail activity continues throughout the installation. Work is typically managed through one or more of these approaches:

  • After-hours scheduling — evenings and weekends for office tower work where daytime disruption isn't acceptable
  • Phased installation — floor-by-floor or zone-by-zone sequencing that limits active work to one area at a time
  • Off-hours coordination — aligning with client shift schedules in warehouses and 24/7 operations

Scheduling approach is confirmed during pre-project coordination with the client and building management.

Project duration scales directly with scope. Rough benchmarks:

  • Single-floor office refresh (50–75 drops): 1–3 days
  • Full floor buildout with fiber, structured cabling and low voltage (150–200 drops): 1–2 weeks
  • Multi-floor office tower with fiber backbone and all low-voltage systems: 3–8 weeks depending on floor count and sequencing
  • Large warehouse with high-ceiling APs, perimeter CCTV and access control: 1–3 weeks

Timeline is confirmed during scope review based on drop count, building access, scheduling constraints and sequencing requirements. After-hours scheduling adds calendar time even when installation hours are fixed.

Pre-project coordination covers the items most likely to create problems during installation if left unconfirmed:

  • Work window scheduling — available hours, after-hours or weekend requirements
  • Access sequencing — which areas are available, which require advance notice or escort
  • Pathway readiness — confirming cable trays, conduit and J-hooks are in place before pull crew mobilizes
  • IDF/MDF room conditions — access confirmed, power available, live equipment identified
  • Building management requirements — COI, contractor registration, permit requirements
  • Escalation procedures — who to contact for access issues or unexpected conditions

Cablify provides the certificates of insurance, contractor registration documentation and other credentials required by building management. Building-specific requirements (COI minimums, after-hours scheduling processes, contractor badging procedures) are confirmed during pre-project coordination. The client typically facilitates introductions to building management — Cablify handles the actual coordination from there.

The more detail you can provide, the more accurate the initial estimate. Useful information includes:

  • City and building type (office tower, warehouse, healthcare, retail)
  • Services needed (structured cabling, fiber, CCTV, access control)
  • Approximate drop count or camera count
  • Number of floors or square footage for larger facilities
  • Cable standard preference (Cat6A recommended for new buildouts)
  • Infrastructure horizon — how long before the next planned renovation
  • Scheduling constraints — active during installation, after-hours required
  • Desired start date or project timeline

Rough estimates are possible even with minimal detail. A site walk or detailed floor plan review is often helpful for larger or more complex scopes.

Coverage & cities

Where Cablify operates across the United States

Cablify supports commercial cabling projects across 50+ major U.S. markets. Primary city coverage includes:

  • New York City (all 5 boroughs + NJ metro)
  • Los Angeles and Southern California
  • Chicago and the Midwest
  • Houston and Dallas — Texas major markets
  • Phoenix, San Diego, San Jose and San Antonio
  • Philadelphia and the Mid-Atlantic region
  • Toronto, Ontario (Canada)

Use the contact page or call 1-877-855-3865 to confirm coverage for your specific city or metro area. The cities page has the full market list.

Yes. Multi-city and multi-site project coordination is a core part of how Cablify operates. Organizations running simultaneous projects in different markets get consistent installation standards, matching labeling conventions and uniform documentation formats across all locations — managed under a single coordinated project relationship rather than location-by-location vendor management.

Yes. Cablify supports commercial cabling projects in Toronto, Ontario, alongside U.S. city coverage. Contact the team to discuss Canadian project requirements and availability in additional Canadian markets.

Quoting & pricing

How to start a project conversation and what to expect

Three ways to start the conversation:

  • Contact pagecablify.com/contact.html — submit facility type, city, services needed and timeline
  • Call directly1-877-855-3865 — discuss scope, scheduling and project requirements
  • Emailsales@cablify.com — send project details, floor plans or RFP documents

Initial response within one business day. For larger or more complex scopes, a site walk or floor plan review is often the right starting point before formal pricing.

Yes, for projects with enough detail to work from. Rough order-of-magnitude estimates are possible with basic information: facility type, city, approximate drop count, services needed and infrastructure horizon. These are starting-point figures — not binding quotes — and are used to determine whether the project is a fit before investing time in detailed scope review.

Mobilization timeline depends on project complexity, market, scheduling requirements and material lead times for any specific components. Straightforward projects in primary markets can often be mobilized within 1–3 weeks of approval. Larger or more complex projects, or those with after-hours-only scheduling, may require additional lead time to arrange the installation team and coordinate building access logistics.

Discuss your timeline during the initial conversation — if there's a hard deadline, that's the starting point for scheduling backwards.

Yes. For formal procurement processes, RFP documents, scope specifications and bid requests can be sent to sales@cablify.com. Include the project city, timeline, scope document and any specific submission requirements. The team will review and respond within the stated bid window.